Make a Booking

Instructions

Please complete this form and hit the I agree button at the bottom.

Your booking is confirmed ONLY when you receive an email from Prompt Service advising so, not on receipt of this request.
Email steve@prompt-service.com or phone (09) 963 2128 for assistance.

What You’re Hiring
Prompt Service provides autocue operators and teleconference prompting gear for video and film production crews. All hardware is driven by specialised computer software with full word processing ability. Your operator is trained to set up the camera hood as well as the computer control facility. Even if we’re shooting in the middle of a forest, our battery powered system gives you a production day of operation.

When We Can’t Help You
IN RAIN – sorry, we won’t allow our equipment in wet locations like rain, snow, raging seas, saunas, swampland, etc.
DRY HIRE – we do not hire out our gear without an approved operator.

Which System?

Conditions of Engagement
The following is based on the NZ Film & Video Technicians Guild ‘Code of Practice for the Engagement of Crew in the
NZ Screen Production Industry’ and applies to all Prompt Service work.

The client agrees that Prompt Service is engaged under the terms and best practices set out in "The Blue Book" Code of Practice for the Engagement of Crew agreed to between the NZFVTG and SPADA 2004. Any variation to these practices must be negotiated and agreed to in advance of booking.

Travel: Travel time is considered to be part of the working day, with the exception that for work in the operator’s town of normal residence, first call (and wrap) may be at a studio of location within 20km of the CPS. An operator will not, in this circumstance, charge for travel to and from the studio or location, provided they are only transporting themselves and their personal equipment. If the studio or location is more than 20km from the CPS, all travel time is to be included in the working day. Where an operator is required to pick up equipment or personnel, first call is deemed to be at the time of pick up.

Meal Breaks & Refreshments: A meal break of at least 45 minutes will be scheduled 5 hours after commencement of the working day. If this 1st meal break is required to be shorter than 45 minutes it shall only be by agreement with each crew member. Refreshments shall be continuously available throughout the day.

Mileage: Where an operator agrees to use their own vehicle (other than for personal transport) for travel outside the 20km travel zone they charge at $1 per km. Parking fees are the responsibility of the client.

Cancellations: A confirmed booking cancelled with less than 24 hours notice (excluding weekends) will incur a penalty equal to 100% of the booked appointment (OPERATOR + AUTOCUE).

Overtime: The first 2 hours over time is charged at T1.5 (pro rata, daily rate, OPERATOR ONLY). Time after this is at T2. If a half-day booking goes over 5 hours, a full day’s booking will be charged.

Payment Terms: The Client agrees to pay entire invoice within 7 days following the date of invoice. Should payment not be forthcoming within this period, the client is liable to pay interest, charged at 20% per month.

NOTE: When you press 'send', you should get a message confirming that all details are filled in correctly and the request has been sent. An automated confirmation message will also be sent to the email address you gave. If you don't see a confirmation message, or don't receive an email in the next few minutes then email steve@prompt-service.com.